iPad Air 2 - Reveal

iPad Air 2 - Reveal

iPad Air 2 - Reveal

How do you improve on something that’s such a powerful and yet beautifully simple tool? How do you take something that has transformed the way we work, learn, create, and share, and make it even better? You start by making it 18% thinner. Introducing iPad Air 2 https://www.apple.com/ipad-air-2/?cid=www-us-yt-ipad-rev

By Vocalcom

7 Essential Skills Every Call Center Agent Should Master

The definition of great customer experience may be evolving everyday, but one point remains the same: Skilled agents are always essential. As customers continue to demand authentic and humanized experiences, every brand needs to ensure that its call center agents have the proper skills to deliver excellent service. Here are seven skills every agent, through proper training, should master for...
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