IT & Me â working in the moment, for the future.

IT & Me â working in the moment, for the future.

IT & Me â working in the moment, for the future.

Just like me, your relationship with IT began a long time ago – before you even knew it. Today, you’re working together to simplify processes, solve problems and break through barriers. You’re an unstoppable duo. “IT & Me” is all about embracing technology to achieve dramatic results. Visit www.SAP.com/itandme and hear how CIOs around the world are using technology to solve real business problems. IT & Me is the story of today’s technology, told by the people who live it and experience it.

By Vocalcom

Preventing Your Call Center from Getting Terrible Reviews

For call centers, a bad review is not the same as it used to be. Up until a few years ago, a customer called in, complained, and not much happened outside of the discipline enacted on an employee in question. How things have changed. Now, call centers have another factor to consider—social media. A complaint will live across multiple social...
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