Jacada Visual IVR plus

Jacada Visual IVR plus

Jacada Visual IVR plus

Imagine touching your way through the IVR without listening to each voice prompt or struggling with voice recognition! We know the last thing you want to do is maintain another set of customer interaction scripts. So we make things easy for you: Visual IVR+ works with your existing IVR scripts.

By Vocalcom

The Power of Social Call Center Software this Holiday Season

Service centers have been thrown into a frenzy with the 2013 holiday season being one of the shortest experienced in years. Customers are looking for easier ways to buy gifts and inquire about the products that they have their sights set on; they’re looking toward new channels of communication to simplify previously laborious or potentially lengthier processes. As a result,...
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