Jacada Visual IVR plus

Jacada Visual IVR plus

Jacada Visual IVR plus

Imagine touching your way through the IVR without listening to each voice prompt or struggling with voice recognition! We know the last thing you want to do is maintain another set of customer interaction scripts. So we make things easy for you: Visual IVR+ works with your existing IVR scripts.

By Vocalcom

Strengthening the Connections in Your Call Center

As an increasing number of multichannel options become available to call center agents and consumers alike, it’s important that each method work as efficiently as the next so that customers are able to transition, for example, from a mobile app to a voice solution without having to repeat the entire process all over again. Whether speaking to a call center...
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