James Feagin | Imagine Detroit Together

James Feagin | Imagine Detroit Together

James Feagin | Imagine Detroit Together

James Feagin bridges communities to reinvigorate a great city. Through Imagine Detroit Together, James works with entrepreneurs and artists to bring Old Detroit and New Detroit together through creative activity and community empowerment. Using Windows to plan re-development of property as well as organize events, James is showing that opportunities abound when people unite in a common cause. Find out more: http://www.uixdetroit.com/people/jamesfeagin.aspx Twitter: http://www.twitter.com/therealfeagin Instagram: @therealfeagin

By Vocalcom

Top 10 Customer Engagement Trends for 2016 - Part 1

With the arrival of a new year, contact centers are set to experience shifts in customer engagement strategy. While many of the trends to be expected in 2016 closely mirror current ones, the ways in which technologies are implemented, agents train for and deliver service, and consumers choose to interact with their preferred brands will emphasize greater personalized attention and...
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