James Phillips: Power BI at Microsoft Convergence 2015

James Phillips: Power BI at Microsoft Convergence 2015

James Phillips: Power BI at Microsoft Convergence 2015

In the "Data will change your business, it’s up to you how much" session at Microsoft Convergence 2015 James Phillips highlights the possibilities of Power BI. Other videos from "Data will change your business, it’s up to you how much: James Phillips at Convergence 2015" JJ Food Service: Mushtaque Ahmed at Convergence 2015 http://youtu.be/noouB9NwWBc WASH Laundry: John Buccola at Convergence 2015 http://youtu.be/jirRFlK87CM Session highlights https://youtu.be/gbphiCDtvbA Learn more about Microsoft Convergence at http://www.microsoft.com/convergence Watch highlights from all of the Microsoft Convergence 2015 General Sessions here: Empowering your mobile workforce: Tony Prophet at Convergence 2015 http://youtu.be/oD0RXJBmq0Y Re-Imagining the enterprise for a mobile first, cloud first world: Judson Althoff http://youtu.be/5N1rc7ZW2bI Modern marketing with Chris Capossela & Allison Watson: Convergence 2015 https://youtu.be/0YivfiB80vg SMB success in a mobile-first, cloud-first world: Wayne Morris at Convergence 2015 https://youtu.be/O2mR5IPlE60 Data will change your business, it’s up to you how much: James Phillips at Convergence 2015 https://youtu.be/gbphiCDtvbA Reinventing business productivity to maximize customer value: Julia White at Convergence 2015 https://youtu.be/fbEdC9a-F5Q Digital detectives: Protecting data, commerce and privacy in the age of cybercrime http://youtu.be/VaeBNJXnzI8

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Part 1 - Top Areas of Improvement for Call Center Intraday Management

Intraday management is arguably one of the top priorities of a call center’s operations. Managing and maintaining the day-to-day operations of a facility is undoubtedly crucial; however, it’s not as easy as it seems. The process can bring along some unique challenges, evidenced by the fact that call center managers recently agreed on four challenging areas in a recent study....
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