Jason Stanton speaks to us Customer Contact Expo 14

Jason Stanton speaks to us Customer Contact Expo 14

Jason Stanton speaks to us Customer Contact Expo 14

Jason Stanton, Head of Guest Experience at Odeon, speaks to the team behind Customer Contact Expo about what he thinks will be important in 2015 and his thoughts about the show.

By Vocalcom

Healthcare Industry Poised for Future Contact Center Expansion

Contact centers are crucial in various business industries. Among the top is the healthcare industry – a sector that is bracing itself for serious contact center growth in the near future. In a space where clear and efficient communication is heavily relied upon, healthcare organizations are beginning to look beyond traditional communication strategies and instead turn to revolutionary, up-to-date contact...
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