Jason Stanton speaks to us Customer Contact Expo 14

Jason Stanton speaks to us Customer Contact Expo 14

Jason Stanton speaks to us Customer Contact Expo 14

Jason Stanton, Head of Guest Experience at Odeon, speaks to the team behind Customer Contact Expo about what he thinks will be important in 2015 and his thoughts about the show.

By Vocalcom

Analysis: The Federal Government Invests in Telemarketing

With the upcoming implementation of Obama’s Affordable Care Act in 2014, the federal government is going to be looking for ways to utilize telemarketing services in an attempt to explain aspects of the new act to U.S. citizens. Telemarketing investment by the government is nothing new, though. In 2012, the federal government spent over $322 million on telemarketing and call...
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