Jeremy Perlman

Jeremy Perlman

Jeremy Perlman

Jeremy Perlman, MD of EMEA, Apigee What is the future of Omni-Channel in the Netherlands? What is the most important factor for retails when creating a seamless customer journey? What are the biggest challeneges that Dutch retaillers will face in the next 5 years in terms of Omni-Channel and how will these be solved? Netherlands Customer Festival 2014

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Saving Money with Hermes Cloud

Everyone is talking about the cloud and what it can do for businesses that need to stay connected and remain active and engaged. It’s hard to imagine an industry that can benefit more from the cloud than contact centers. We know you’re always striving to improve your call center – whether it’s strengthening your service strategy, honing your first call...
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