John Phelan (MBA 1990) - 'Paying It Forward' By Helping Current Students Succeed

John Phelan (MBA 1990) - 'Paying It Forward' By Helping Current Students Succeed

John Phelan (MBA 1990) - 'Paying It Forward' By Helping Current Students Succeed

John Phelan (MBA 1990), a partner at MSD Capital, talks about providing opportunities for others, and lessons he learned at HBS. Learn more: https://www.alumni.hbs.edu/campaign/making-a-difference/Pages/individual-spotlights.aspx?num=3495&cindex=3

By Vocalcom

5 Benefits of Conversational Commerce for Customer Experience

As brands strive to personalize customer service with the latest cutting-edge technology, conversational commerce is increasingly becoming the gateway to great customer experiences. Combining sophisticated automation with human intervention, conversational commerce holds great promise for the future of customer experience as it builds upon existing technologies and already popular customer messaging habits rather than reinventing the wheel. By enabling customers...
View Full Article