Jules Pieri, Founder, The Grommet

Jules Pieri, Founder, The Grommet

Jules Pieri, Founder, The Grommet

Pieri, who received her MBA from HBS in 1986, founded The Grommet, which is a product launch platform that discovers and celebrates innovative companies.

By Vocalcom

Why Do I Need a Hosted Call Center?

The phone has not stopped ringing and you are getting frustrated. As your customers increasingly share in this frustration, there is not much that you can do other than take one phone call at a time. By the end of the day, you are left feeling as if not much was accomplished. Call center representatives should never have to feel...
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