Jules Pieri (MBA 1986) - Promoting Citizen Commerce

Jules Pieri (MBA 1986) - Promoting Citizen Commerce

Jules Pieri (MBA 1986) - Promoting Citizen Commerce

Entrepreneur Jules Pieri (MBA 1986) launched The Grommet with a goal of bringing undiscovered, unusual products to market and helping their creators succeed. Learn more: https://www.alumni.hbs.edu/campaign/making-a-difference/Pages/individual-spotlights.aspx?num=4344&cindex=2

By Vocalcom

Three Predictions for Customer Service in 2014

It’s hard to believe, but the holiday season is upon us, and even more unfathomable is the quickly approaching year of 2014. For the call center industry, each new calendar represents new opportunities to update call center software and improve customer service. Let’s take a look at three predictions for customer service in the New Year. The Personal Cloud Will...
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