Karl the CX Professional's CX Day 2014

Karl the CX Professional's CX Day 2014

Karl the CX Professional's CX Day 2014

This short video represents the kind of CX professional that is involved in CX Day 2014; Karl, the CX professional, is passionate about implementing a customer experience strategy at his organization and making a difference at all levels of the company. This video shows Karl, shares information about his profession, and the many ways he plans to celebrate customer experience and the professionals that make it happen on CX Day, a celebration of customer experience led by the CXPA.

By Vocalcom

The State of Cloud Computing in France

Vive la France! As cloud computing gains more traction on an international scale, France finds itself as one of many countries eager to take advantage of the pioneering technology. However, though the solution has demonstrated its practical viability for business everywhere – from advanced call center solutions to CRM software – French companies are struggling to rally behind the development...
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