Karl the CX Professional's CX Day 2014

Karl the CX Professional's CX Day 2014

Karl the CX Professional's CX Day 2014

This short video represents the kind of CX professional that is involved in CX Day 2014; Karl, the CX professional, is passionate about implementing a customer experience strategy at his organization and making a difference at all levels of the company. This video shows Karl, shares information about his profession, and the many ways he plans to celebrate customer experience and the professionals that make it happen on CX Day, a celebration of customer experience led by the CXPA.

By Vocalcom

Vocalcom is Packing its Bags for Call Center Week 2013

The call center world is filled to the brim with untapped areas of opportunity that are ripe for the picking. There is always must-have information available for growing, learning and further delivering on the promise of bringing unprecedented technology to the table to satisfy customers. If you’re not seizing the moment, you’re falling behind – and in the process, leaving...
View Full Article