Kelly Roofing: Ken Kelly at Convergence 2015

Kelly Roofing: Ken Kelly at Convergence 2015

Kelly Roofing: Ken Kelly at Convergence 2015

In the "SMB success in a mobile-first, cloud-first world" session with Wayne Morris at Microsoft Convergence 2015, Ken Kelly talked about how Kelly Roofing delivers big company customer service as a small, local business. Watch the highlights at https://youtu.be/O2mR5IPlE60 and learn more about Microsoft Convergence at http://www.microsoft.com/convergence Watch highlights from all of the Microsoft Convergence 2015 General Sessions here: Empowering your mobile workforce: Tony Prophet at Convergence 2015 http://youtu.be/oD0RXJBmq0Y Re-Imagining the enterprise for a mobile first, cloud first world: Judson Althoff http://youtu.be/5N1rc7ZW2bI Modern marketing with Chris Capossela & Allison Watson: Convergence 2015 https://youtu.be/0YivfiB80vg SMB success in a mobile-first, cloud-first world: Wayne Morris at Convergence 2015 https://youtu.be/O2mR5IPlE60 Data will change your business, it’s up to you how much: James Phillips at Convergence 2015 https://youtu.be/gbphiCDtvbA Reinventing business productivity to maximize customer value: Julia White at Convergence 2015 https://youtu.be/fbEdC9a-F5Q Digital detectives: Protecting data, commerce and privacy in the age of cybercrime http://youtu.be/VaeBNJXnzI8

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Part 2 - Three Questions You Need to Ask Before Investing in Cloud Call Center Software

Businesses are expanding to take on more operations to satisfy fluctuating customer demand; therefore, a business’ ability to quickly, flexibly and cost-efficiently adapt to today’s rapidly changing business environment is crucial. A huge competitive advantage of taking your call center to the cloud is that you can meet essentially any change thrown your way. In a global survey commissioned by...
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