Keyword and Brand Monitoring

Keyword and Brand Monitoring

Keyword and Brand Monitoring

Keyword and Brand Monitoring all in one location! Even see positive and negative mentions you can quickly engage at their original source

By Vocalcom

7 Rules for Effective Customer Service Communication

In customer service interactions, communication means everything. Whether a customer needs help with a product purchase or is completely frustrated to the point of leaving the brand, customer service agents need to use the right skills to connect with customers in a way that leaves them calmer, satisfied, and confident in the brand. Here are seven rules for effective customer...
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