KLM's Premier Success Story

KLM's Premier Success Story

KLM's Premier Success Story

"Premier+ Success helps us ensure that we meet our SLAs," says Robertjan Groenveld, Social Media Tooling Manager for KLM. "Social media is evolving quickly and we have to make quick adjustments to Salesforce, such as field changes and workflow rules, in order to keep up with their evolving APIs. If we don't do the adjustments right, it has a big impact on customer satisfaction." Learn how KLM increases productivity for end users and drives business value with Premier+ Success. http://www.salesforce.com/services-training/customer-support/customers/klm.jsp

By Vocalcom

Salesforce.com Continues Its Social, Mobile Movement

Companies everywhere have come to embrace the power of both mobile and social technology. And with the recent reveal of its new Communities module, Salesforce.com – a proud Vocalcom CRM partner – continues to raise the bar as a pioneer in this revolutionary technological space. Armed with cloud technology for the purposes of increasing sales, marketing and service, the new...
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