Kratki nasveti za uporabo programa CRM za tabliÄne raÄunalnike

Kratki nasveti za uporabo programa CRM za tabliÄne raÄunalnike

Kratki nasveti za uporabo programa CRM za tabliÄne raÄunalnike

Tukaj predstavljamo nekaj kratkih nasvetov, ki vam bodo v pomoč pri uporabi programa CRM s tabličnim računalnikom. Za informacije o nameščanju in uporabi programa CRM za tablične računalnike glejte http://go.microsoft.com/fwlink/?LinkID=296267 http://www.CRMcustomercenter.com

By Vocalcom

The Secret to Faster First Call Resolution is No More

Cost per contact (CPC) is the call center’s most volatile operating expense. The longer the average talk time, and the higher the number of times the customer must interact before getting a resolution, the more expensive the call’s resolution. It’s a relatively simple concept. CPC is also the metric with the most potential for improvement; therefore, the software that helps...
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