KUKA and Microsoft Collaborate to Create the Next Generation of Robotics

KUKA and Microsoft Collaborate to Create the Next Generation of Robotics

KUKA and Microsoft Collaborate to Create the Next Generation of Robotics

KUKA Robotics a leading manufacturer of industrial robots and solutions for factory automation, has created a self-standing robot that puts various parts together on the assembly line offering a wide range using the Microsoft IoT platform and Windows platform. With Windows Tablets, KUKA staff has anywhere access to monitor the robot’s productivity and proactively respond to robot’s issues or malfunctions.

By Vocalcom

Can IVR Destroy the Customer Experience? Press 1 or "Say Hello to Visual IVR"

When customers reach out to contact centers for support, they want quick and efficient service. As more and more contact centers strive to implement automation into their customer service strategy, one excellent advance in contact center software has been the innovation of IVR, or interactive voice response. IVR is a telephony system that uses either speech-recognition or touch-tone technology to...
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