Laura Robinson & Errol Schoenfish SMB Demo at Microsoft Convergence 2015

Laura Robinson & Errol Schoenfish SMB Demo at Microsoft Convergence 2015

Laura Robinson & Errol Schoenfish SMB Demo at Microsoft Convergence 2015

In the "SMB success in a mobile-first, cloud-first world" session at Microsoft Convergence 2015, Laura Robinson and Errol Schoenfish did a demo of small and midsize business tools and solutions. Other videos from "SMB success in a mobile-first, cloud-first world" Session highlights: https://youtu.be/O2mR5IPlE60 Kelly Roofing: Ken Kelly at Convergence 2015 http://youtu.be/5bX_fujMmrE GEARYS: Mary Donahue at Microsoft Convergence 2015 http://youtu.be/prCulZAw1z0 Jesper Raebild SMB Demo at Microsoft Convergence 2015 http://youtu.be/htgZmpwYpdU Learn more about Microsoft Convergence at http://www.microsoft.com/convergence Watch highlights from all of the Microsoft Convergence 2015 General Sessions here: Empowering your mobile workforce: Tony Prophet at Convergence 2015 http://youtu.be/oD0RXJBmq0Y Re-Imagining the enterprise for a mobile first, cloud first world: Judson Althoff http://youtu.be/5N1rc7ZW2bI Modern marketing with Chris Capossela & Allison Watson: Convergence 2015 https://youtu.be/0YivfiB80vg SMB success in a mobile-first, cloud-first world: Wayne Morris at Convergence 2015 https://youtu.be/O2mR5IPlE60 Data will change your business, it’s up to you how much: James Phillips at Convergence 2015 https://youtu.be/gbphiCDtvbA Reinventing business productivity to maximize customer value: Julia White at Convergence 2015 https://youtu.be/fbEdC9a-F5Q Digital detectives: Protecting data, commerce and privacy in the age of cybercrime http://youtu.be/VaeBNJXnzI8

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7 Customer Service Communication Mistakes to Avoid

Modern customer service demands a balance between digital innovation and humanized experiences. For this reason, customer service communications are often prime moments for brands to provide a human touch. However, just as with any conversation, what is said is as crucial as what is not said. And when it comes to business, taking an approach that values customers and builds...
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