Lesley Invites You to the 2015 CXPA Insight Exchange

Lesley Invites You to the 2015 CXPA Insight Exchange

Lesley Invites You to the 2015 CXPA Insight Exchange

Please consider joining us May 5 & 6 in San Diego, CA for the 2015 CXPA Insight Exchange. This two day event is unlike other in that it is planned and executed by CXPA members just like you. Much of the event is member-to-member sharing and you'll leave with a number of new tools and best practices you can put into place within your own CX programs. http://www.cxpa.org/?page=2015_IE

By Vocalcom

Best Practices for Servicing Your Smartphone Customers

In today’s fast-moving society, it’s important for call centers to apply different techniques in order to meet the wide array of demands that consumers can have. If you’re looking for some call center applications that will help develop a positive customer service experience, two main components can be incorporated to achieve this goal: social media and mobile apps. Social Media...
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