Lessons from Sochi Olympics (Hospitality)

Lessons from Sochi Olympics (Hospitality)

Lessons from Sochi Olympics (Hospitality)

Chris Henkel – Sr. Director Worldwide Networking Specialists along with Dean Frohwerk, Director, Worldwide Solution Engineering take a closer look at how the network design at the 2014 Sochi Olympics easily applies to different verticals. Avaya vertical subject matter experts highlight customer success stories that draw parallels to Sochi.

By Vocalcom

Empowering Customers With Empathy

No one wants to feel like just another number and, at the same time, everyone immediately feels better when they feel like they’re understood. Similarly, employees don’t want to be faceless and brushed aside, and this is of course infinitely true for the customers that they serve. In fact, according to a recent poll done by RightNow Customer Experience Impact...
View Full Article