Live Demo of SAP HANA Cloud Platform at #SAPtd

Live Demo of SAP HANA Cloud Platform at #SAPtd

Live Demo of SAP HANA Cloud Platform at #SAPtd

Prakash Darji shares a live demo of SAP #HCP at SAP TechEd && d-code Las Vegas 2014.

By Vocalcom

New Global Contact Center Report Reveals Key Industry Insights

The contact center of the future is going to require a significant balance between utilizing the latest technology and keeping customers engaged and agents happy, according to a new 2013 Global Contact Center Benchmarking Report. The report – based off of a survey commissioned by Dimension Data – questioned 817 participants across 11 business sectors from 79 countries, ensuring that...
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