Live Demo of SAP HANA Cloud Platform at #SAPtd

Live Demo of SAP HANA Cloud Platform at #SAPtd

Live Demo of SAP HANA Cloud Platform at #SAPtd

Prakash Darji shares a live demo of SAP #HCP at SAP TechEd && d-code Las Vegas 2014.

By Vocalcom

A Closer Look at Why Complexity is Today's Biggest Multi-Channel Challenge

If you’re involved in the contact center industry, you’ve most likely heard the customer request for multi-channel customer service; however, 40 percent of companies aren’t hearing their customers clearly. According to Econsultancy’s Multi-Channel Customer Experience Report, 40 percent of organizations say that complexity prevents them from improving their multi-channel service or from considering more advanced call center applications, solutions and...
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