Location Data Analysis in Microsft Social Listening

Location Data Analysis in Microsft Social Listening

Location Data Analysis in Microsft Social Listening

Take a look at this video to get a drill-down into the Location Data feature in Microsoft Social Listening. With it, you'll get useful insights into where your social media audience is really coming from, and be able to take action fast when you want to respond to them.

By Vocalcom

6 Steps to Building Customer Rapport on the Voice Channel

Our modern digital era has made it easier than ever to connect with customers, offering them a mix of both human and automated assistance. However, the traditional voice channel is far from extinct—a recent Google study found that 61% of mobile users call businesses during the purchasing phase, with 59% seeking a quick answer and 57% wishing to speak to...
View Full Article