Location Data Analysis in Microsft Social Listening

Location Data Analysis in Microsft Social Listening

Location Data Analysis in Microsft Social Listening

Take a look at this video to get a drill-down into the Location Data feature in Microsoft Social Listening. With it, you'll get useful insights into where your social media audience is really coming from, and be able to take action fast when you want to respond to them.

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Top Reasons Why You Need a Cloud Contact Center

It’s indisputable: the cloud is permanently changing the call center. If you’re a call center manager, IT administrator or system integrator who hasn’t yet considered the immense possibilities that cloud computing offers, then you’re a few steps behind in a game of which other players are rapidly moving forward. Don’t believe us? Let’s take a look at three essential reasons...
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