Location Data Analysis in Microsft Social Listening

Location Data Analysis in Microsft Social Listening

Location Data Analysis in Microsft Social Listening

Take a look at this video to get a drill-down into the Location Data feature in Microsoft Social Listening. With it, you'll get useful insights into where your social media audience is really coming from, and be able to take action fast when you want to respond to them.

By Vocalcom

Three Ways Social Media is Displacing E-mail for Customer Service

There’s a lot to consider in today’s modern call center world. Between cloud, hosted and virtual call center technology, it can be hard to distinguish which solutions (and service strategies) are best for your business. If you’ve been considering either social media or e-mail, it might benefit you to take a closer look at the details of a recent Forrester...
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