Make sure your ERP solution can deal with changes required across your business

Make sure your ERP solution can deal with changes required across your business

Make sure your ERP solution can deal with changes required across your business

A modern organization needs detailed and flexible analysis capabilities to meet their reporting needs. By using custom dimensions, Microsoft Dynamics AX 2012 can define exactly which slices of information are required, potentially sharing the data across multiple companies. Imagine a system where the dimensions maintain themselves, linking through to other areas of the solution, across all of your companies. Process efficiency delivered right through your system! For more information, visit http://www.microsoft.com/en-gb/dynamics/crm-financial-services.aspx.

By Vocalcom

Utilizing Common Smartphone Features to Inform Contact Center Clients

In running a contact center, it is important to realize how customers most frequently utilize their time. By knowing how the customer lives, the organization can more effectively reach out and connect to the customers that they serve. One interaction that cannot be ignored is using the “contact center” that the customer has at their immediate disposal—their smartphone. In an...
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