Making Digital Business Simple

Making Digital Business Simple

Making Digital Business Simple

SAP and Apigee bring together business execution and API expertise in a partnership that simplifies the journey of becoming a digital business. More information on http://www.sap.com/api-management

By Vocalcom

The Importance of Supporting Self-Service

Call center managers should be on the hunt for advanced interactive voice response (IVR) support in their call center software because so much of a customer’s experience is handled by the customers themselves. While on the surface this may appear to be a cold business move, research shows that utilizing IVR technology has become the preference of many clients. In...
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