Marketers Must Get Ready For Hyperadoption

Marketers Must Get Ready For Hyperadoption

Marketers Must Get Ready For Hyperadoption

Brands must decide whether to initiate or participate in experiences for the hyperadopted consumer.

By Vocalcom

Acting on New Knowledge to Empower the Customer

For call centers – or any enterprise that provides a product – it is imperative to remember that shipping, supplying and updating a product isn’t enough. It is important to actively deal with the consumer; to not only listen to their needs, but to actively help resolve them. One of the easiest solutions to customer complaints and criticisms is the...
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