Marketo Customer Testimonial: Rob Mohan, The Online 401k

Marketo Customer Testimonial: Rob Mohan, The Online 401k

Marketo Customer Testimonial: Rob Mohan, The Online 401k

In this Marketo testimonial video, Rob Mohan, Marketing Web Developer, describes how Marketo’s intuitive solution makes it easy to create new programs and campaigns while ensuring that the right message goes out to the right person. Having the confidence that campaigns and programs will run as they are supposed to, The Online 401K can focus on developing content to engage consumers and create conversations. Marketo’s robust analytics give The Online 401K insight into what leads are interested in and how content is performing. With that insight, they can make strategic adjustments on the fly. Sales Insight informs sales of lead activity so they can pursue leads when they are hot. This, in turn, has improved the relationship between the sales and marketing organizations.

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Three Must-Have Features For Strengthening Virtual Call Center Agents

Taking call center operations into the virtual realm has proven quite beneficial for business managers and contact center professionals for several reasons: significant cost savings, increased productivity and greater overall flexibility. Perhaps most notable, however, is the benefit of improved agent efficiency and increased employee satisfaction. Despite widespread initiatives for employees to work inside the office – like Marissa Mayer’s...
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