Marketo Customer Testimonial: Sarah Samplonius, Avoka

Marketo Customer Testimonial: Sarah Samplonius, Avoka

Marketo Customer Testimonial: Sarah Samplonius, Avoka

In this Marketo video testimonial, Sarah Samplonius, Global Advertising & Digital at Avoka, talks about how Marketo has helped the start-up company gain efficiency to leverage their marketing budget and identify the impact of each campaign to optimize marketing. In addition, Marketo has helped Avoka align sales and marketing by providing sales with access to exactly what customers are seeing so they can reach out and have timely, relevant conversations.

By Vocalcom

5 Tips for Employee Engagement in the Contact Center

Contact center agents are on the front lines of customer service, serving as brand experts and customers’ trusted human connection to a company all at once. Given the demanding rhythm of contact centers, agents run the risk of feeling overwhelmed or burned out. Customer service aside, many companies across various industries are nowadays embracing an employee engagement approach, finding ways...
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