Marketo Customer Testimonial: Sarah Shelnut, NanoLumens

Marketo Customer Testimonial: Sarah Shelnut, NanoLumens

Marketo Customer Testimonial: Sarah Shelnut, NanoLumens

In this Marketo testimonial video, Sarah Shelnut, Demand Generation Manager talks about how Marketo has helped NanoLumens drive lead generation despite their very complex sales processes. Different nurture streams enable NanoLumens to tailor the messaging to the industry, role or situation that is most relevant to viewer. Leveraging the Customer Engagement Engine, NanoLumens follows every lead from their first touchpoint. As a result, leads increased 150% year-over-year.

By Vocalcom

Top British Luxury Retailer Proves the Power of Video for Customer Engagement

Video platforms, including live video chat and video conferencing, have truly proven their value in the customer service realm. With 40 percent of people being more receptive to visuals than text, video service and engagement strategies open a huge door of opportunity for companies across every sector to take standard interactions to new, unprecedented levels. At the same time, there’s,...
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