Maureen Harrington (MBA 2001) - Banking On Social Impact By Brokering Public-Private Partnerships

Maureen Harrington (MBA 2001) - Banking On Social Impact By Brokering Public-Private Partnerships

Maureen Harrington (MBA 2001) - Banking On Social Impact By Brokering Public-Private Partnerships

Maureen Harrington (MBA 2001), director of the International Development Group of Standard Bank, describes the role of a traditional bank in providing funding to social impact projects in developing countries, including supporting partnerships to provide electricity to remove villages in Africa. Learn more: https://www.alumni.hbs.edu/campaign/making-a-difference/Pages/individual-spotlights.aspx?num=4150&cindex=7

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The Importance of Survival Technologies in Customer Service

Perhaps the most important cornerstone of a functional and effective cloud contact center is the customer care aspect of the enterprise. After all, without properly serving the customer, there would be no contact center to manage in the first place. Thinking critically about this aspect of any business is necessary, just as the process of breaking the idea down into...
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