Meet Ava: The New Face of Business Engagement

Meet Ava: The New Face of Business Engagement

Meet Ava: The New Face of Business Engagement

www.Avaya.com/Ava Say hello to Ava, the new face of business engagement. She’s a business communications professional with a passion for bringing people together through the power of Avaya’s tools. To put it in Ava’s words, “I’ve always been amazed at the transformative magic of communication. At its core, doing business is about communicating and engaging and it is critical for groups and individuals to be able to connect effectively. “Communications technology is an amazing tool that helps facilitate these connections, but at the end of the day, it’s the relationships that technology enables that really make a difference.” For more information about Ava: www.Avaya.com/Ava Connect with Avaya Facebook: http://goo.gl/SziZnj Twitter: http://goo.gl/wBwXyM Google+: http://goo.gl/vwdkZ7

By Vocalcom

5 Reasons Humanized Customer Experiences Still Matter

In our digital age, many brands strive to enhance the customer experience through technology. Automated service, omnichannel strategy, and timesaving options like callbacks and IVR menus have all made modern customer service more efficient and appealing than it has been in the past. Yet, with all these advances, one might question what role humans play in these experiences, both today...
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