Meet CEB's Chicago Interns 2015

Meet CEB's Chicago Interns 2015

Meet CEB's Chicago Interns 2015

Meet our five business development interns in the Chicago office! As has become the norm here at CEB, this group of interns is full of driven, intellectually curious, bright college students. Learn more at http://www.cebcareers.com.

By Vocalcom

New Global Contact Center Report Reveals Key Industry Insights

The contact center of the future is going to require a significant balance between utilizing the latest technology and keeping customers engaged and agents happy, according to a new 2013 Global Contact Center Benchmarking Report. The report – based off of a survey commissioned by Dimension Data – questioned 817 participants across 11 business sectors from 79 countries, ensuring that...
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