Meet the Experts Live! Webinar: Connecting with Your Customers in the New Age of Buying

Meet the Experts Live! Webinar: Connecting with Your Customers in the New Age of Buying

Meet the Experts Live! Webinar: Connecting with Your Customers in the New Age of Buying

Hear from Barbara Giamanco, author and change agent for Social Centered Selling, and Fred Studer, Microsoft Dynamics CRM GM and recognized thought leader as they discuss buyer behavior, how to close more deals, and using technology to engage with prospects. For more information, visit www.dynamicscafe.com.

By Vocalcom

Differentiating Video for More Targeted Customer Engagement

It’s time for everyone in your call center to put that comb through their hair one more time, tighten ties and fix smiles: Lights, Camera, Action! Video is becoming a big part of the call center experience. According to a recent study by Forrester Research, the forecasted CAGR for overall online video ad spending will be 18.83 percent from 2013...
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