Meet the Experts Live! Webinar: Exploring New Trends in Customer Service

Meet the Experts Live! Webinar: Exploring New Trends in Customer Service

Meet the Experts Live! Webinar: Exploring New Trends in Customer Service

Listen as Fred Studer, Microsoft Dynamics CRM GM, talks with Duke Chung, founder of Parature on customer centricity, IoT, mobility, and more. The webinar includes informational slides and poll questions. For more information, visit www.dynamicscafe.com.

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6 Tips for Measuring Customer Satisfaction

These days, delivering great customer experiences is both more possible and challenging than before. Omnichannel customer engagement enables brands to connect with customers through more touchpoints than ever. However, the sheer number of channels can also be overwhelming to companies and customers alike, and many brands may find optimization of their omnichannel strategy an ongoing process requiring constant adjustments. For...
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