Meet the Experts Live! Webinar: Exploring New Trends in Customer Service

Meet the Experts Live! Webinar: Exploring New Trends in Customer Service

Meet the Experts Live! Webinar: Exploring New Trends in Customer Service

Listen as Fred Studer, Microsoft Dynamics CRM GM, talks with Duke Chung, founder of Parature on customer centricity, IoT, mobility, and more. The webinar includes informational slides and poll questions. For more information, visit www.dynamicscafe.com.

By Vocalcom

6 Ways Millennials are Redefining Customer Experience

As the first generation born into the modern digital world, millennials are changing the definition of exceptional customer service and transforming the customer experience. Also known as Generation Y, or anyone born after 1980, this generation has always had technology at their fingertips and in recent years has proven to be a population of savvy, socially conscious, and vocal consumers...
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