Meet the Experts Live! Webinar: Exploring New Trends in Customer Service

Meet the Experts Live! Webinar: Exploring New Trends in Customer Service

Meet the Experts Live! Webinar: Exploring New Trends in Customer Service

Listen as Fred Studer, Microsoft Dynamics CRM GM, talks with Duke Chung, founder of Parature on customer centricity, IoT, mobility, and more. The webinar includes informational slides and poll questions. For more information, visit www.dynamicscafe.com.

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7 Reasons Why Millennials Are Key to Sales Acceleration

Digital customer experience is the way of the modern world, and no generation seems to embrace this idea more than millennials, or Generation Y. As savvy consumers attached to their smartphones, numerous studies have shown that their demand for quick and thorough information on the go has reshaped the customer experience, influencing how customer service is delivered, sales are made,...
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