Meet the Experts Live! Webinar: Selling Productively to Buyer 2.0

Meet the Experts Live! Webinar: Selling Productively to Buyer 2.0

Meet the Experts Live! Webinar: Selling Productively to Buyer 2.0

Fred Studer, Microsoft Dynamics CRM GM, and guest speaker Jill Konrath, Author of Agile Selling and SNAP Selling discuss how to maximize productivity and develop the skills to learn quickly and hone in on what matters most. For more information, visit www.dynamicscafe.com.

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5 Tips for Positive and Powerful Customer Service Language

In customer service, language is everything. When a customer contacts a company with a concern or needs more information about a product, clarity is critical to making sure both the agent and customer are able to work together to find a solution or the information sought. However, brands nowadays are faced with a bit of a paradox: call scripts are...
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