Message from Administrator Maria Contreras-Sweet: Shop Small

Message from Administrator Maria Contreras-Sweet: Shop Small

Message from Administrator Maria Contreras-Sweet: Shop Small

When you shop at a small business, you’re impacting your whole community. Here's a message from U.S. Small Business Administration Administrator Maria Contreras-Sweet encouraging you to #ShopSmall at your favorite neighborhood stores in honor of the 5th annual Small Business Saturday. Join the Google Small Business Community: http://g.co/gsbc

By Vocalcom

Why You're Behind in the Game Without a Smart Web-Based Service Strategy

It is now more evident than ever: Professionals need to adopt a new channel strategy. A strategy that supports customer service operations to align every type of communication channel to customer demand; a strategy that breaks down more siloed service channels to appeal to the large majority of today’s consumers; a strategy that encompasses the power of digital channels. Digital...
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