Microsoft Cloud: Empowering Cancer Research

Microsoft Cloud: Empowering Cancer Research

Microsoft Cloud: Empowering Cancer Research

Wu Feng uses the Microsoft Cloud to digitize laboratory science. His work has radically reduced the time it takes for researchers to sequence a human genome. With the help of Microsoft technology, Feng is accelerating cancer research through computation.  Join us as we celebrate empowering stories of people who achieve their goals, helped in part by Microsoft technology. What can you do? Learn more: http://msft.it/CloudCLE Subscribe for more videos:http://msft.it/YTsubscribe

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7 Tips for Training Call Center Agents Effectively

Call center agents are at the core of every brand’s customer experience. As they are given the important tasks of communicating with customers and finding solutions while using numerous technologies, it’s essential that they receive the proper training to deliver the best service possible. Here are seven tips for training call center agents effectively. Use customer feedback as training material...
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