Microsoft Convergence 2014 Europe Customer Excellence Award Winner Witlox van den Boomen

Microsoft Convergence 2014 Europe Customer Excellence Award Winner Witlox van den Boomen

Microsoft Convergence 2014 Europe Customer Excellence Award Winner Witlox van den Boomen

Service Industries winner, Witlox van den Boomen & their Microsoft Dynamics partner CTAC talk to us in Barcelona about how Microsoft technology keeps them ahead of the competition & able to better communicate with their clients. For more Microsoft Dynamics Customer Success Stories, visit http://www.microsoft.com/en-us/dynamics/customer-success-stories.aspx.

By Vocalcom

The Importance of Hiring the Best Call Center Agents

There are a number of factors in the hiring of any call center agent. While certain traits are always more vital than others and need to be brought to light, others need to be sussed out in the interview process to allow call center managers to choose agents who are most adaptable to the varying needs of consumers. Let’s take...
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