Microsoft Convergence 2014 Europe Customer Excellence Award Winner Witlox van den Boomen

Microsoft Convergence 2014 Europe Customer Excellence Award Winner Witlox van den Boomen

Microsoft Convergence 2014 Europe Customer Excellence Award Winner Witlox van den Boomen

Service Industries winner, Witlox van den Boomen & their Microsoft Dynamics partner CTAC talk to us in Barcelona about how Microsoft technology keeps them ahead of the competition & able to better communicate with their clients. For more Microsoft Dynamics Customer Success Stories, visit http://www.microsoft.com/en-us/dynamics/customer-success-stories.aspx.

By Vocalcom

Your Customers Give You Plenty of Data: Are You Using It?

Jack has the same problem every time he dials into a customer contact center. Since he struggles to speak English, he can’t always understand the customer representative or automated list being offered. Oftentimes, as a result, he finds himself hanging up or being connected to the wrong department. Needless to say, it’s an incredibly frustrating experience. So, imagine how good...
View Full Article