Microsoft Dynamics and Assa Abloy

Microsoft Dynamics and Assa Abloy

Microsoft Dynamics and Assa Abloy

Assa Abloy’s partnership with Microsoft in leveraging Microsoft Dynamics to automate and streamline their use of many ERP systems to just one, leading to a cost savings of up to 90%.

By Vocalcom

How Do Your Customers Feel? The Importance of Customer Satisfaction Surveys

When customer service agents respond to customer concerns, do they understand how the customer feels at the end of the exchange with the representative? To deliver excellent customer service on any channel—whether it be by phone, chat, SMS, email, or social media--it’s not enough to handle concerns in a timely and professional manner. Customer satisfaction surveys allow companies to better...
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