Microsoft Dynamics CRM 2015 Business Rules New Features

Microsoft Dynamics CRM 2015 Business Rules New Features

Microsoft Dynamics CRM 2015 Business Rules New Features

This video describes the Business Rules feature in Microsoft Dynamics CRM 2015. http://community.dynamics.com/crm/default.aspx

By Vocalcom

5 Ways Visual IVR Enhances the Self-Service Experience

Self-service goes hand in hand with customer empowerment. These days, many customers are on the go and seek quick answers. Giving them the tools for faster yet optimized service is key to winning their confidence and long-term loyalty. One such tool is IVR, or interactive voice response, a telephony menu system that uses either speech-recognition or touch-tone technology to enable...
View Full Article