Microsoft Dynamics CRM 2015 Cortana Demonstration

Microsoft Dynamics CRM 2015 Cortana Demonstration

Microsoft Dynamics CRM 2015 Cortana Demonstration

This short video walks through how Cortana and mobility can help you be prepared to close and follow up on sales deals. Create tasks, add contacts and send reminders to coworkers all with the Microsoft Dynamics CRM app.

By Vocalcom

Part 1 - 10 Quick, Need-to-Know Facts for Call Center Survival

Marshaling and making use of their call center’s resources is always at the top of any call executive’s mind. The day-to-day scheduling of call center agents, the timely answering of customer calls and the proper management of employee downtime, known as the “Intraday Management” of the call center, were the focus of questions put to call center executives to help...
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