Microsoft Dynamics CRM 2015 Enhanced SLA New Features

Microsoft Dynamics CRM 2015 Enhanced SLA New Features

Microsoft Dynamics CRM 2015 Enhanced SLA New Features

This video describes the new Enhanced SLA features in Microsoft Dynamics CRM 2015. http://community.dynamics.com/product/crm/f/32.aspx

By Vocalcom

Supporting Your Physical Contact Center with a Virtual Call Center

The recession is slowly but surely being put behind us and, as such, industries are beginning to thrive again. Businesses are booming, start-ups are springing into action, and your call center? Well, it’s operating at full capacity. Need a little elbow room but you have no place to put more people? Don’t call that commercial realtor just yet. Instead, consider...
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