Part 2 : Microsoft Dynamics CRM 2015 Features and Functionalities - Support, Upgrade, & Fields

Part 2 : Microsoft Dynamics CRM 2015 Features and Functionalities - Support, Upgrade, & Fields

Part 2 : Microsoft Dynamics CRM 2015 Features and Functionalities - Support, Upgrade, & Fields

This video describes the supported configurations in Microsoft Dynamics CRM 2015, upgrade process, calculated fields, rollup fields, hierarchical security model, synchronization. http://community.dynamics.com/crm/default.aspx

By Vocalcom

How Stressed Are Your Call Center Agents?

Transparency is a quality more and more called for by customers, but it can have a positive impact on employees, as well. Monitoring and countering the stress levels of employees can be made simple by the sole act of an enterprise being actively transparent. Stressful workplaces are nothing new, but it is a problem that time-and-time-again presents itself. The American...
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