Microsoft Dynamics CRM 2015 Search New Features

Microsoft Dynamics CRM 2015 Search New Features

Microsoft Dynamics CRM 2015 Search New Features

This video describes the new Search features in Microsoft Dynamics CRM 2015. http://community.dynamics.com/product/crm/f/32.aspx

By Vocalcom

Live Online Chat Increases Customer Satisfaction, Survey Says

If you want to keep your customers satisfied, give them live online chat support as part of your call center application suite. That is the latest finding from a recent JD Power & Associates survey. Among wireless carrier customers who contacted their carrier via the online channel, satisfaction was the highest among respondents when online chat was used, the survey...
View Full Article