Microsoft Dynamics CRM 2015 Update 0.1 Full Text Search Quick Find Performance Feature

Microsoft Dynamics CRM 2015 Update 0.1 Full Text Search Quick Find Performance Feature

Microsoft Dynamics CRM 2015 Update 0.1 Full Text Search Quick Find Performance Feature

This video describes the new Full Text Search Quick Find feature released in 0.1 (Rollup 1) for Microsoft Dynamics CRM 2015 On Premise. Brief overview of how the end user will benefit from the new feature, the performance improvements and results from test carried out on Full text Search in CRM 2015 and infrastructure of the feature. http://community.dynamics.com/crm/default.aspx

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Research Shows Millions in Savings With Online Self-Service Approach

Research shows that the financial benefits of implementing online self-service for contact center customer service are insurmountable. Don’t get us wrong, multi-channel customer service is touted as being the future of the contact center, but sometimes, customers inevitably want to serve themselves. So, what better way to handle their inquiries than online? If your customers are misusing or abusing your...
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