Microsoft Dynamics CRM 2015 Update 0.1 Full Text Search Quick Find Performance Feature

Microsoft Dynamics CRM 2015 Update 0.1 Full Text Search Quick Find Performance Feature

Microsoft Dynamics CRM 2015 Update 0.1 Full Text Search Quick Find Performance Feature

This video describes the new Full Text Search Quick Find feature released in 0.1 (Rollup 1) for Microsoft Dynamics CRM 2015 On Premise. Brief overview of how the end user will benefit from the new feature, the performance improvements and results from test carried out on Full text Search in CRM 2015 and infrastructure of the feature. http://community.dynamics.com/crm/default.aspx

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Great Power and Great Responsibility: Social Media as a Call Center Solution

There’s a universal feeling of frustration in being told to “Please hold” until an important question can be answered. In today’s social media-driven market, we have been conditioned to want answers immediately. Luckily, that immediacy can be found when virtual call centers utilize the power of online services such as Facebook or Twitter to increase customer satisfaction. Recent data shows...
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