Microsoft Dynamics CRM â Køforbedringer vÃ¥ren 2014

Microsoft Dynamics CRM â Køforbedringer vÃ¥ren 2014

Microsoft Dynamics CRM â Køforbedringer vÃ¥ren 2014

Her er en videooversikt over hvordan kundebehandlingsledere kan konfigurere køer for automatisering i flere kanaler fra e-poster og sosiale kanaler i Microsoft Dynamics CRM. Den dekker også hvordan du kan angi private køer, konfigurere automatiske saksopprettelsesroller, og se en oversikt over alle køene i Servicebehandling-rutenettet. Du finner mer informasjon her: http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

By Vocalcom

The Dominant Force of SMS in Conversational Commerce

Messaging apps, chat bots, in-app messaging: Conversational commerce has taken customer service by storm. With many brands offering new and inventive ways to engage with their customers, more traditional communication channels may not come to mind when speaking of conversational commerce. Indeed, just as voice may be considered the original channel of conversational commerce, SMS is also a time-tested channel...
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