Microsoft Dynamics CRM for Your Business

Microsoft Dynamics CRM for Your Business

Microsoft Dynamics CRM for Your Business

Microsoft Dynamics CRM delivers sales, marketing and service tools that help you drive your business forward. Learn more at msft.it/DynamicsCRM Other videos in the series include: Microsoft Dynamics Marketing Drives Results http://youtu.be/zR1oTpIjA5Q Microsoft Dynamics CRM Helps You Help Your Customers http://youtu.be/b5vLvU-iULo Microsoft Dynamics CRM for Sales Productivity http://youtu.be/e5F-x9u_fb4

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Why a Cloud Contact Center Is No Longer Just a Perk

Years ago, the cloud was either a myth or an advanced, new perk for call center managers looking to get a leg up on the competition. In 2008, the adoption rate of cloud-based contact center solutions was a mere 2.2 percent; however, by 2011, that figure more than doubled to 5.9 percent, and by the end of 2015, it’s expected...
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