Microsoft Dynamics CRM Helps You Help Your Customers

Microsoft Dynamics CRM Helps You Help Your Customers

Microsoft Dynamics CRM Helps You Help Your Customers

Creating products your customers love? Our goal is to help our customers deliver amazing customer service, because every interaction matters. Learn more about how Microsoft Dynamics CRM helps you deliver amazing customer service at dyn.ms/CRMseYTo. Other videos in the series include: Microsoft Dynamics Marketing Drives Results http://youtu.be/zR1oTpIjA5Q Microsoft Dynamics CRM for Sales Productivity http://youtu.be/e5F-x9u_fb4

By Vocalcom

Is Conversational Commerce the Future of Customer Experience?

In recent times, brands have taken a more personalized approach to providing great customer experiences. As social media channels grew in popularity, proactive engagement on these platforms became the rule as conversation proved key to a personalized experience. Now, according to a Business Insider report, the preferred conversational channel has become messaging apps, which have surpassed social networks in terms...
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