Microsoft Dynamics CRM + Office = End to End Sales Productivity

Microsoft Dynamics CRM + Office = End to End Sales Productivity

Microsoft Dynamics CRM + Office = End to End Sales Productivity

This 3 minute video shows you how the Microsoft Dynamics CRM and Office products that you know and love give you a powerful suite of applications that help you close deals fast, collaborate with colleagues, and get more work done. Please visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx & http://www.microsoft.com/en-us/dynamics/crm-help-center/default.aspx for more info.

By Vocalcom

The Wait is Over: Callbacks are Key to Efficient Customer Service

Customer service has evolved beyond the days of only calling for support, as modern-day customers may typically choose from multiple channels for service. Despite the choice in channels, voice certainly remains a preferred channel for support—especially when service situations become complex. An American Express study found that 46% of customers prefer to talk to customer service agents over the phone...
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