Microsoft Dynamics CRM + Office = End to End Sales Productivity

Microsoft Dynamics CRM + Office = End to End Sales Productivity

Microsoft Dynamics CRM + Office = End to End Sales Productivity

This 3 minute video shows you how the Microsoft Dynamics CRM and Office products that you know and love give you a powerful suite of applications that help you close deals fast, collaborate with colleagues, and get more work done. Please visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx & http://www.microsoft.com/en-us/dynamics/crm-help-center/default.aspx for more info.

By Vocalcom

Research Shows Customer Service Leaders Struggle Balancing Cost and Customer Satisfaction

A vast majority of customer service managers or decision-makers say that providing “good customer service” is among their top strategic priorities; however, a majority struggle with the act of balancing cost and customer satisfaction. In fact, only 37 percent of companies have a dedicated budget for customer experience improvement initiatives, according to a recent whitepaper from top industry analyst Forrester...
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