Microsoft Dynamics CRM Online 2015 Update 1 - Customizations New Features

Microsoft Dynamics CRM Online 2015 Update 1 - Customizations New Features

Microsoft Dynamics CRM Online 2015 Update 1 - Customizations New Features

This training will cover the new features in CRM Online Customizations in CRM Online 2015 Update 1 including the following topics: User Interface Changes & Theming, New DateTime Attribute Behaviors, Calculated & Rollup Field Enhancements and Additional Query Operators. http://community.dynamics.com/crm All videos in the series: Microsoft Dynamics CRM Online 2015 Update 1 -  Application New Features http://youtu.be/Wj_d06ynMNY Microsoft Dynamics CRM Online 2015 Update 1 - CRM Office Integrations New Features http://youtu.be/stzxMtW4zH0 Microsoft Dynamics CRM Online 2015 Update 1 - Folder Based Email Tracking New Features http://youtu.be/6dfv7PJgB5s Microsoft Dynamics CRM Online 2015 Update 1 - CRM for Phone New Features http://youtu.be/BWEnjPtk-9E Microsoft Dynamics CRM Online 2015 Update 1 - SharePoint Integration New Features http://youtu.be/Iph1NmSc5F0 Microsoft Dynamics CRM Online 2015 Update 1 - Yammer Integration New Features http://youtu.be/OMjQFcIJf90 Microsoft Dynamics CRM Online 2015 Update 1 - Service New Features http://youtu.be/9lYVbTiUSfE Microsoft Dynamics CRM Online 2015 Update 1 - CRM Online Administration New Features http://youtu.be/VmGH3npdjSo Microsoft Dynamics Marketing 2015 Update 1 New Features and Enhancements Training http://youtu.be/vpvw08tDHlY Microsoft Dynamics Social Engagement Update 2015 1 New Features http://youtu.be/Kj9cPf3MWDM Installation and Configuration for Microsoft Dynamics Marketing Connector for Microsoft Dynamics CRM http://youtu.be/dVo2D6dJDAE Microsoft Dynamics CRM Online 2015 Update 1 - CRM SDK New Features http://youtu.be/L7MRO7ttRIM

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Chatbots: The Key to Efficient Customer Service

When the idea of artificial intelligence for customer service was first introduced, many people were skeptical. The idea of chatbots assisting or possibly replacing human agents was exciting, but was it feasible? Would customers actually receive better service? While this technology continues to evolve, many industries—from banking to travel to retail—are indeed offering faster, richer experiences due to chatbot implementation....
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