Microsoft Dynamics CRM proljeÄe '14. PoboljÅ¡anja reda Äekanja

Microsoft Dynamics CRM proljeÄe '14. PoboljÅ¡anja reda Äekanja

Microsoft Dynamics CRM proljeÄe '14. PoboljÅ¡anja reda Äekanja

Donosimo videopregled kako voditelji službe za korisnike mogu postaviti redove čekanja za višekanalno, automatizirano stvaranje slučaja na temelju e-pošte i društvenih kanala u sustavu Microsoft Dynamics CRM. U njemu se objašnjava i definiranje privatnih redova čekanja, postavljanje uloga za automatsko stvaranje slučajeva te pregled svih redova čekanja pomoću mreže za upravljanje uslugama. Dodatne informacije: http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

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Part 4 - What Makes a Call Center Application Addictive?

Social media has undoubtedly turned the business world upside down. Not only has it become a strategic selling tool, a powerful brand builder and an influential marketing platform, but it has also become a way for businesses to get excited about the work they do. Consider that it took 38 years for the radio to reach 50 million users while...
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