Microsoft Dynamics CRM proljeÄe '14. Pregled upravljanja uslugom

Microsoft Dynamics CRM proljeÄe '14. Pregled upravljanja uslugom

Microsoft Dynamics CRM proljeÄe '14. Pregled upravljanja uslugom

U ovom kratkom videozapisu saznat ćete kako djelatnicima službe za korisnike omogućiti alate koji su im potrebni u sustavu Microsoft Dynamics CRM. Pogledajte kako možete sve postaviti na jednom mjestu za upravljanje uslugama, uključujući SLA-ove i prava te mjerače vremena potrebnog za rješavanje slučaja. http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

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5 Ways to Optimize Live Chat

Live chat has long been an ideal channel for offering proactive customer service. When customers are browsing your website, offering them immediate assistance can mean the difference between customer attrition and loyalty. With its timesaving benefits and personalized nature, live chat is essential to every brand’s omnichannel strategy. Here are five ways to optimize live chat for true customer satisfaction....
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