Microsoft Dynamics CRM proljeÄe '14. Pregled upravljanja uslugom

Microsoft Dynamics CRM proljeÄe '14. Pregled upravljanja uslugom

Microsoft Dynamics CRM proljeÄe '14. Pregled upravljanja uslugom

U ovom kratkom videozapisu saznat ćete kako djelatnicima službe za korisnike omogućiti alate koji su im potrebni u sustavu Microsoft Dynamics CRM. Pogledajte kako možete sve postaviti na jednom mjestu za upravljanje uslugama, uključujući SLA-ove i prava te mjerače vremena potrebnog za rješavanje slučaja. http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

By Vocalcom

Why Financial Service Centers Need a Cloud Contact Center

According to the Ernst and Young Global Consumer Banking Survey, one-third of banking customers changed their service provider from 2011 to 2012. Because of this, it should go without saying that attention needs to be given to improving the customer experience side of banking. As financial institutions offer common incentives and services, perhaps the best way to turn is on...
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