Microsoft Dynamics CRM proljeÄe '14. Pregled upravljanja uslugom

Microsoft Dynamics CRM proljeÄe '14. Pregled upravljanja uslugom

Microsoft Dynamics CRM proljeÄe '14. Pregled upravljanja uslugom

U ovom kratkom videozapisu saznat ćete kako djelatnicima službe za korisnike omogućiti alate koji su im potrebni u sustavu Microsoft Dynamics CRM. Pogledajte kako možete sve postaviti na jednom mjestu za upravljanje uslugama, uključujući SLA-ove i prava te mjerače vremena potrebnog za rješavanje slučaja. http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

By Vocalcom

Top 5 Reasons to Move Contact Centers to the Cloud

Cloud solutions have increasingly become the solution of choice for many contact centers. A MarketsandMarkets forecast predicts that revenue for cloud contact center technology could reach $15 billion by 2020. As contact centers seek to streamline processes and improve efficiency, cloud solutions offer the perfect answer to meeting such demands while fueling greater customer experiences. Here are five top reasons...
View Full Article